Employee of the month! Marco!

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on whatsapp
WhatsApp

Otua Auto is dedicated to providing a friendly experience for every customer, and our people are willing to help out wherever they’re needed.

Exceptional employees are the engine that keeps things running smoothly in our car dealership, both behind the scenes and in front of customers! 

Marco has been a valuable member for the team since day one, and we’re proud to announce that he is the Employee of the Month for July 2020

Meet Marco!

Marco has worked tirelessly every single day since he joined and has been finding his stride since. Some of you may know Marco for the person who has reached out to you out of the blue. Please give him an opportunity to engage you and you will grow to love him. Check out his raving reviews!

https://www.facebook.com/otuasg/reviews/

Marco cares about the customers and always ensures that they get the best price for their car or commercial vehicle. He exudes a positive and sincere attitude that truly resonates with all our customers, and he always makes things easy for them to understand.”

Q: How long have you been with Otua Auto?

It has been a fulfilling 7 months. 

Q: What do you like the most about your job?

Well, it’s been the best year I’ve ever had. I’ve been concentrating on my work here and the pace seems to have picked up. I have about six years worth of clients and a big book of business. It’s always nice to see people coming in to sell their cars with Otua, especially when you’re not expecting them. I have people asking for me when they walk in, which is a great feeling. 

Q: What do you like the most about your job?

It is challenging every month, I need to learn new knowledge and better myself in order to deliver expected requirements. Constantly meeting new people, like association members, other companies from the trade, and making relationships with speakers and clients. My coworkers are awesome. They are truly like family and we are a great team. The benefits at my job are fantastic.

Q: What is the trick to keeping customers happy?

Communication makes everything easier. Schedule periodical calls with your customers to share updates about how things are going and to ask how happy they are with your services on a scale from 1-10, 10 being best. If they do not give you a 10, do not ask why but ask what it would take to make it a 10. If they give you a 10, ask what they particularly appreciate.

Q: What is the most common question you get from customers? 

Is this car right for me? Is this product right for me? Is this product right for me? Can $0 driveaway?

Q: Why should people engage Otua Auto?

Otua Auto has been assisting car resale in Singapore for over a year. We do our best to ensure that all our clients are happy. We want what you want. To get the best price for your car. For client testimonials from happy customers, please check our Facebook review page – https://www.facebook.com/pg/otuasg/reviews/

TOPICS:

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp

AWESOME!

Our team will do the necessary verification and get in touch with you within 24 hours.